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Terms of Service & Emergency Helplines

Effective Date: October 2026 Version: 2.4 International

🚨 Not an Emergency Crisis Service

Teenology is a psychoeducational and communication platform for families. We do NOT provide acute emergency mental health intervention or medical treatment.

If you or your teen are experiencing a medical emergency, acute crisis, or thoughts of self-harm, please immediately contact these 24/7 free and confidential crisis resources:

US & Canada: Call or Text 988 Suicide & Crisis Lifeline / The Trevor Project
US Crisis Text Line: Text HOME to 741741 Free 24/7 text support with a crisis counselor
UK: Call 111 / Text SHOUT to 85258 NHS 111 Mental Health & Childline 0800 1111
EU Emergency: Call 112 European Emergency Helpline

1. Purpose of Teenology

Teenology provides non-clinical educational tools, conversation starters, self-reflection prompts, and AI-assisted scenario modeling to help parents and adolescents understand each other and build mutual trust.

2. User Guidelines

Users agree to use the platform in good faith and refrain from inputting abusive, illegal, or harassing material. The platform may not be used as a substitute for professional clinical therapy or child custody legal proceedings.

3. Contact & Support

For questions or assistance: support@teenology.care.